FREE SHIPPING – ALL OVER PAKISTAN!

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Customer Services

Customer Service Policy

At Al Barakah Watches, we are committed to providing exceptional customer service. Our goal is to ensure a seamless shopping experience and address any concerns promptly.

1. Contact Information

Our customer support team is available to assist you with any questions or issues.

📧 Email: [albarakahwatches@gmail.com]
📞 Phone/WhatsApp: [+923111059586 / +923238226523]
📍 Address: [Karachi, Pakistan.]
🕒 Support Hours: [ Mon-Sat, 10:00 AM – 07:00 PM]

2. Order Support

2.1 Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your order on our website or contact us for updates.

2.2 Order Modifications & Cancellations

  • Orders can be modified or canceled within 24 hours of placing the order.
  • After the order is processed, cancellations may not be possible.

3. Shipping & Delivery

3.1 Shipping Policy

  • We deliver across [All Over Pakistan].
  • Estimated delivery time: [3-7 business days].
  • Shipping charges (if applicable) will be displayed at checkout.

3.2 Delayed Shipments

  • In case of delays due to unforeseen circumstances, we will notify you via email/SMS.
  • If your order is delayed beyond [10 days], you may request a cancellation and refund.

4. Returns & Refunds

4.1 Return Policy

  • Returns are accepted within [03] days of receiving your order.
  • Items must be unused, in original packaging, and with all tags attached.
  • Return shipping costs may apply unless the item is defective or incorrect.

4.2 Refund Policy

  • Refunds are processed within [07] business days after we receive the returned item.
  • Refunds are issued to the original payment method.
  • Shipping charges are non-refundable, except in cases of incorrect or defective items.

5. Customer Satisfaction Guarantee

We value our customers and strive for 100% satisfaction. If you are unhappy with your purchase, contact us, and we will work to resolve your issue.

🔹 Need Help? Contact us at [albarakahwatches@gmail.com , +923111059586 / +923238226523], and we will be happy to assist you!