Refund & Return Policy

1. Return Policy

• We accept returns within 3 days of delivery if the item is unused, undamaged, and in its original packaging.
• Customers must provide proof of purchase (order confirmation or receipt).
• Return shipping costs will be borne by the customer unless the product is defective or incorrect.
• Items that show signs of wear, damage, or tampering will not be eligible for return.

2. Refund Policy

• Refunds are processed within 7 business days after we receive and inspect the returned item.
• Refunds will be issued to the original payment method or via store credit (if applicable).
• Shipping charges are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect item sent).

3. Exchange Policy

• Exchanges are allowed for defective or incorrect items only.
• If you receive a damaged or wrong product, contact us within 24 hours of delivery at [albarakahwatches@gmail.com] with photos and order details.

4. Non-Returnable Items

• Customized or engraved watches.
• Items that have been used, resized, or altered.
• Clearance or sale items (unless defective).

5. How to Initiate a Return?

1. Email us at [albarakahwatches@gmail.com] with your order details and reason for return.
2. Our team will review your request and provide further instructions.
3. Pack the item securely and send it to the address provided by our team.
4. Once we receive the item, we will inspect it and process your refund/exchange.

For further assistance, feel free to contact us at:
📧 Email: albarakahwatches@gmail.com
📞 Phone: +923111059586 / +923238226523